Privacy Policy

Introduction

Harmony Family Psychiatry ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and its Privacy Rule. Protected Health Information (PHI) is maintained in accordance with HIPAA regulations and California state privacy laws. You have received or will receive a separate Notice of Privacy Practices that describes how we may use and disclose your PHI for treatment, payment, and healthcare operations.

Information We Collect

Personal Information

We may collect the following types of information:

• Contact Information: Name, address, email address, phone number
• Demographic Information: Date of birth, gender, insurance information
• Health Information: Medical history, treatment records, prescriptions, and other health-related information
• Financial Information: Payment card details, billing address (processed securely through third-party payment processors)
• Website Usage Data: IP address, browser type, pages visited, time spent on pages

How We Use Your Information

We use your information for the following purposes:

• Treatment: To provide, coordinate, and manage your healthcare and related services
• Payment: To bill for services and process payments
• Healthcare Operations: To improve our practice, train staff, and ensure quality care
• Appointment Reminders: To send appointment confirmations and reminders
• Communication: To respond to your inquiries and provide information about our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Protect Your Information

We implement appropriate technical, administrative, and physical safeguards to protect your personal and health information, including:

• Secure, encrypted storage of electronic health records
• Restricted access to PHI on a need-to-know basis
• Regular staff training on privacy and security practices
• Physical security measures for our office and records
• Secure transmission protocols (SSL/TLS) for online communications
• Regular security assessments and updates

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• With Your Consent: When you authorize us to share information with specific individuals or organizations
• Treatment Coordination: With other healthcare providers involved in your care
• Business Associates: With vendors who assist with practice operations (e.g., billing services, IT support) under HIPAA-compliant agreements
• Legal Requirements: When required by law, court order, or to protect health and safety
• Insurance Companies: For payment and coverage verification purposes

Your Rights

Under HIPAA and California law, you have the following rights:

• Access: Request copies of your health records
• Amendment: Request corrections to your health information
• Accounting: Request a list of disclosures of your PHI
• Restriction: Request restrictions on how we use or disclose your information
• Confidential Communication: Request communications through alternative means or locations
• Complaint: File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact our Privacy Officer at info@harmonyfamilypsych.com or (916) 898-9754.

Cookies and Website Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. We may use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: To understand how visitors use our website
• Functional Cookies: To remember your preferences

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (subject to legal and ethical obligations)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

Data Retention

We retain your health information for as long as required by law and professional standards. In California, medical records must generally be retained for at least seven years from the date of last service. After the required retention period, records are securely destroyed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

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